Assessing the Promise and Performance of Agencies in the Government of Canada

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Résumé (français)

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Résumé (anglais)

Canada has not escaped trends in most liberal democracies with the rapid growth of agencies created by government to deliver public goods, often justified on elements of their mandate—service delivery, adjudication of disputes, regulatory oversight, among others—benefiting from an arm’s-length relationship to the government of the day. Yet Canadian studies of this phenomenon remain mostly absent from the robust comparative literature theorizing and documenting the emergence of widespread “agencification” and its relationship to performance. This article draws on the Government of Canada’s Public Service Employee Survey (PSES) microdata from 2017 to test key hypotheses advanced by proponents of agencification, specifically that agencies are more innovative, autonomous and efficient public organizations. We discover that those working in agencies generally report less climate of innovation and less work autonomy than those working in departments, though some types of agencies—namely regulatory and parliamentary ones—defy these trends.