A: Once your project is confirmed as fee for service by Statistics Canada and CRDCN, you will receive an email from CRDCN with the fee for your project and a link to a billing information form. After you complete the billing information form, the contact you name on the billing information form will receive an invoice from CRDCN via McMaster University. Once the invoice is paid and the proof of payment has been submitted, Statistics Canada will proceed with the contract processing for access to the RDC.

A: Projects are billed annually, 30 days before the start date anniversary. If you do not pay your annual fee, your RDC access will be suspended.

A: All existing projects will shift from purchasing hours to annual billing between April 1, 2025, and March 31, 2026. You will have received an email from Statistics Canada communicating your options, depending on your contract end date and remaining hours. Please refer to this email for your project’s unique circumstances. Set up fees for existing projects transitioning to annual billing are waived.

A: Yes, you can request that your project status be changed to “dormant” Please note that the entire project is placed on dormancy and will be inaccessible to all researchers on the project for a minimum of six months. Please reach out to your local RDC Analyst for more information.

A: Only submit your billing information form if you are ready to pay your invoice and start your contract within 30 days. If you are planning to delay your contract start date, please reply to the CRDCN email with your preferred billing timeline. CRDCN will send you a reminder as your start date approaches. If your expected delay your contract start beyond 30 days, you may consider resubmitting your project proposal to the MAP when you are ready to begin your work.

A: Notify CRDCN that information in the Fee For Service questionnaire is not accurate. Login to the MAP, and upload a new Fee for Service questionnaire with updated information.